Privacy Policy

Welcome to Medellín VIP Life privacy policy.
Medellín VIP Life respects your privacy and is committed to protecting your personal
data. This privacy policy will inform you as to how we look after your personal data
when you visit our website (regardless of where you visit it from) and tell you about
your privacy rights and how the law protects you.

1. IMPORTANT INFORMATION

PURPOSE OF THIS PRIVACY POLICY

This privacy policy aims to give you information on how Medellín VIP life collects and
processes your personal data through your use of this website, including any data
you may provide through this website when you sign up to our newsletter, send an
enquiry via the contact us form, fill out the artist sign up form or contact us directly
via email.

This website is not intended for children and we do not knowingly collect data relating
to children.

It is important that you read this privacy policy together with any other privacy policy
or fair processing notice we may provide on specific occasions when we are
collecting or processing personal data about you so that you are fully aware of how
and why we are using your data. This privacy policy supplements the other policies
and is not intended to override them.

CONTACT DETAILS

Full name of legal entity: 512171935 INC S.A.S.
Contact details: [email protected]

You have the right to make a complaint at any time, we would, however, appreciate
the chance to deal with your concerns before you approach the authorities, so please
contact us in the first instance.

2. HABEAS DATA

What data do we collect?

We do not automatically collect personally identifiable information when visiting the
website. Anonymous session data is recorded for the purpose of understanding and
optimizing performance. This information does not reveal your specific identity (like
your name or contact information) but may include device and usage information,
such as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location, information
about how and when you use our website and other technical information. This is primarily needed to maintain the security and operation of our website, and for our
internal analytics and reporting purposes.

We do collect personal information that you voluntarily provide to us when you send us information on the website, express an interest in obtaining information about us or our products or services, when you participate in activities on the website or otherwise when you contact us.

How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process
data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback.
  • Use or view our website via your browser’s cookies.

How will we use your data?
Our Company collects your data so that we can:

  • Process your request or order and manage your account.
  • Email you with special offers on other products and services we think you
    might like.

Cookies

Cookies are text files placed on your computer to collect standard Internet log
information and visitor behavior information. When you visit our websites, we may
collect information from you automatically through cookies or similar technology
For further information, please contact us.

How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our
website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our
website and remember your previously selected preferences. These could include
what language you prefer and location you are in. A mix of first-party and third-party
cookies are used.

Advertising – Our Company uses these cookies to collect information about your visit
to our website, the content you viewed, the links you followed and information about
your browser and device. Our Company sometimes shares some limited aspects of
this data with third parties for advertising purposes. This means that when you visit
another website, you may be shown advertising based on your browsing patterns on
our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you
how to remove cookies from your browser. However, in a few cases, some of our
website features may not function as a result.

Data security

We have put in place appropriate security measures to prevent your personal data
from being accidentally lost, used or accessed in an unauthorised way, altered or
disclosed. In addition, we limit access to your personal data to those employees,
agents, contractors and other third parties who have a business need to know. They
will only process your personal data on our instructions and they are subject to a
duty of confidentiality.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation
to your personal data.

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of
the other rights). However, we may charge a reasonable fee if your request is clearly
unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your
request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity
and ensure your right to access your personal data (or to exercise any of your other
rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for
further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may
take us longer than a month if your request is particularly complex or you have made
a number of requests. In this case, we will notify you and keep you updated.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates
on this web page. This privacy policy is effective as of 2023.

How to contact us
If you have any questions about our privacy policy, the data we hold on you, please
contact us to the following email: [email protected] or phone number +57
313-647-9587